Thompson Fabricating LLC is committed to providing quality products and services. This Return Policy explains the circumstances under which returns, replacements, or refunds may be available for eligible purchases.
Return eligibility may depend on the type of product or service purchased, the condition of the item, and the specific terms provided at the time of purchase.
To request a return, please contact us with your order or purchase details and explain the reason for the request.
Custom, fabricated, modified, or made-to-order products may not be eligible for return unless they are defective, damaged, or do not conform to the agreed specifications.
If you receive an item that is damaged, defective, or different from what was ordered, please contact us as soon as possible. We may request photographs or other information to evaluate the issue and determine the appropriate resolution.
To initiate a return or report an issue, please contact Thompson Fabricating LLC using the contact information provided on our website. Please include your order details and any relevant supporting information.
If a refund is approved, the applicable refund amount and method will be communicated to you during the return process. Refund timing may vary depending on the payment method and financial institution.
Where appropriate, Thompson Fabricating LLC may offer a replacement or exchange instead of a refund, depending on product availability and the nature of the issue.
Certain products or services may not be eligible for return, including custom-made, fabricated, modified, or specially ordered items, unless otherwise agreed or required by applicable law.
We may update this Return Policy from time to time to reflect changes in our products, services, business practices, or applicable requirements. The updated version will be posted on our website.
If you have questions about this Return Policy or would like to request a return, please contact us using the contact information provided at the bottom of our website or through our contact form. This follows the contact approach used in the provided Privacy Policy.
Important: Before publishing this, the client should confirm the actual return period, refund rules, shipping/return costs, eligibility conditions, and whether custom products can be returned. Those details aren’t supported by the provided Privacy Policy.
